At Dominika, every detail matters — including your experience with us. This section is designed to

provide clarity, transparency, and support at every step of your journey. Here you will find all the

information regarding our policies, including privacy, shipping, returns, and terms of service. If you have

any additional questions, feel free to contact us at dominika.studio.nyc@gmail.com.

This Privacy Policy describes how Dominika (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Contact

If you have any questions about this Privacy Policy, your personal data, or would like to make a request, please contact us at:

Email: dominika.studio.nyc@gmail.com

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

We refer to this as “Personal Information”, which may include:

Device Information

We collect device-related data to ensure the website functions properly and to improve your experience.

Examples include:

• Web browser type

• IP address

• Time zone

• Cookies and tracking data

• Pages and products viewed

• Search terms and browsing behavior

This information is collected automatically through cookies and similar technologies.

Order Information

When you make a purchase, we collect information necessary to fulfill your order.

This may include:

• Name

• Billing and shipping address

• Payment information (processed securely via third-party providers)

• Email address

• Phone number

Purpose:

• Process payments

• Fulfill orders

• Provide confirmations and updates

• Prevent fraud

• Communicate with you

Customer Support Information

If you contact us, we may collect additional information to assist you, such as:

• Order details

• Communication history

• Any information you choose to share

Sharing Personal Information

We only share your information when necessary to operate our business and fulfill your order.

This may include:

• Payment providers

• Shipping carriers

• Website hosting and analytics tools (such as Squarespace)

We may also disclose information if required by law or to protect our rights.

Using Personal Information

We use your personal information to:

• Provide and deliver products

• Process payments

• Communicate with you

• Improve our website and services

• Send updates or marketing (only if you opt in)

Behavioural Advertising

We may use your data to provide relevant advertising and marketing communications.

This may include tools such as:

• Analytics platforms (e.g., Google Analytics)

• Advertising platforms

You can opt out of targeted advertising through your browser settings or third-party tools.

Cookies

We use cookies to improve your browsing experience and understand how users interact with our Site.

Cookies allow us to:

• Remember your preferences

• Optimize performance

• Analyze site traffic

You can control cookies through your browser settings. Disabling cookies may affect certain functionalities of the website.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your order

• Maintain records

• Comply with legal obligations

You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Object to certain uses of your data

To exercise these rights, please contact us at:
dominika.studio.nyc@gmail.com

Do Not Track

We do not modify our data collection practices in response to “Do Not Track” signals from browsers.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Complaints

If you have concerns about how your data is handled, please contact us first at:
dominika.studio.nyc@gmail.com

Last updated: [04/26/2026]

This Refund Policy describes the conditions under which Dominika (“we”, “us”, or “our”) accepts returns, exchanges, or refunds for purchases made through our website.

Contact

If you have any questions regarding your order or this policy, please contact us at:

Email: dominika.studio.nyc@gmail.com

Final Sale Policy

Due to the nature of Dominika pieces — limited, curated, and in many cases one-of-a-kind — all sales are considered final.

We do not offer refunds, returns, or exchanges unless an item arrives damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered, please contact us within 7 days of delivery.

Your request must include:

• Your order number

• A description of the issue

• Clear photos showing the condition of the item

Please send this information to:
dominika.studio.nyc@gmail.com

Resolution Process

Once your request is reviewed and approved, we may offer one of the following solutions:

• Replacement (if the item is available)

• Store credit

• Refund (in specific cases, at our discretion)

Return Conditions

If a return is authorized:

• The item must be unused

• It must be in its original condition

• It must include any original packaging or components

We reserve the right to deny any return that does not meet these conditions.

Non-Returnable Items

The following items are not eligible for return or refund:

• Worn or used items

• Items damaged after delivery

• Items returned without prior approval

Processing Time

If a refund or store credit is approved, please allow 5–10 business days for processing.

Refunds will be issued to the original payment method when applicable.

Changes

We reserve the right to update this Refund Policy at any time. Changes will be reflected on this page.

Last updated: [04/26/2026]

These Terms of Service (“Terms”) govern your use of the Dominika website (the “Site”) and any purchases made through it. By accessing or using our Site, you agree to be bound by these Terms.

Contact

For any questions regarding these Terms, please contact us at:

Email: dominika.studio.nyc@gmail.com

Use of the Website

By using this Site, you confirm that you are at least the age of majority in your state or country, or that you have given consent for any minor dependents to use this Site under your supervision.

You agree not to use our products or website for any unlawful or unauthorized purpose.

Products & Availability

All products offered by Dominika are subject to availability.

Due to the nature of our pieces — including limited runs, curated vintage, and one-of-a-kind designs — items may sell out quickly and may not be restocked.

We reserve the right to:

• Modify or discontinue products at any time

• Limit quantities per customer

• Refuse or cancel orders at our discretion

Pricing & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to change pricing at any time without prior notice.

Payments are processed securely through third-party providers. By completing a purchase, you agree to provide accurate and complete payment information.

Order Accuracy

It is your responsibility to ensure that all information provided at checkout — including shipping and billing details — is accurate and complete.

Dominika is not responsible for delays, losses, or issues resulting from incorrect information.

Intellectual Property

All content on this Site — including but not limited to designs, images, text, branding, and visual identity — is the property of Dominika.

You may not reproduce, distribute, modify, or use any content without prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Dominika shall not be liable for any indirect, incidental, or consequential damages arising from:

• The use of our website

• The purchase or use of our products

• Any delays or service interruptions

Third-Party Services

Our Site may use or link to third-party services (such as payment providers or analytics tools). We are not responsible for the content, policies, or practices of these third parties.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of those changes.

Last updated: [04/26/2026]

This Shipping Policy describes how Dominika (“we”, “us”, or “our”) processes and delivers orders placed through our website.

Contact

For any questions regarding your shipment, please contact us at:

Email: dominika.studio.nyc@gmail.com

Order Processing

All orders are processed within 2–5 business days unless otherwise stated.

Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that processing times may be longer during high-demand periods, launches, or special releases.

Shipping & Delivery

Delivery times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times are provided at checkout but are not guaranteed.

Once your order has been shipped, Dominika is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Customs processes

• Other unforeseen circumstances

Shipping Address

It is the customer’s responsibility to ensure that all shipping information is correct at the time of purchase.

Dominika is not responsible for:

• Lost packages due to incorrect addresses

• Delays caused by incomplete information

If an order is returned due to incorrect address details, additional shipping fees may apply.

Lost or Stolen Packages

Dominika is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you believe your package has been lost, please contact the shipping carrier directly.
You may also contact us, and we will assist you where possible.

International Shipping

For international orders:

• Delivery times may vary significantly

• Customs duties, taxes, and import fees may apply

These charges are the responsibility of the customer and are not included in the purchase price.

Dominika is not responsible for delays caused by customs.

Shipping Confirmation

Once your order is shipped, you will receive an email with tracking details.
Please allow time for tracking updates to become available.

Changes

We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page.

Last updated: [04/26/2026]